![]() ![]() So I went ahead and sent in my ID to YouWager and they told me my account was verified. I had been placing large college football bets throughout October, though stopped at some point when this cashout problem began. SBR told me my complaint was premature and I should make sure all my documents with YouWager were verified.Īt this point, my YouWager account was still open. On October 24 th I opened up a complaint with SBR. I waited for his email, but he never sent anything. He told me he was going to email me his alleged proof. I told him I never used a betting robot and that was ridiculous. He told me that he was going to confiscate my winnings (which should be virtually all of the account) because I was using a betting robot. I believe on October 20 th I finally called in and got through to a manager at YouWager. I tried one more cashout, and YouWager repeated the same process of confirming the cashout but not sending me the bitcoins. I sent another email on October 9 th, asking when the cashout would go through. On October 7 th, I sent their support an email asking what was going on. Once again their cashier confirmed it and told me I’d have it the next day. They sent me a validation code on email, I called them back up with the code, they confirmed the cashout and told me I’d have the $1,000 in bitcoins the next day. I had an account on YouWager for a couple of years which I built up by sports betting various stuff including, college football, baseball, college basketball, nfl, full game and first half.Īround the beginning of October, 2018, my account had $77,721 in it, and I put in a cashout request. I left money in the account because SBR has them A rated. YouWager tells me they are confiscating my money, claiming the $1 bets from half a year ago, and leaving too much money in the account, prove I used an automated robot bettor. Win a lot of money.Ģ018 May/June – Place 72 bets for $1 or $3.Ģ018 June to October – Place hundreds or thousands of bets for well over 6 figures.Ģ018 October – Put in a cashout request. Place hundreds or thousands of sports bets. While in hindsight we think risk management could have acted sooner, ultimately a resolution considered fair to both parties was worked out concluding the matter. The rule in question prohibiting robot play is not a rule unique to YouWager's terms and conditions, it is a rule that some bookmakers have, but SBR's position is that the enforcement of the rule should be to close accounts and pay on accepted wagers. SBR spoke with senior YouWager staff during the course of the complaint. What YouWager considered to be the most obvious example was after applying limits of $1, a wager was placed within 20 seconds of adjusting the line. During their review of his wagers, they identified patterns that they felt were consistent with robot use. ![]() YouWager's position is that the player used a robot on 20% of his wagers. ![]()
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